Política de envío

SHIPPING FAQ

Last updated November 09, 2023

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be therefore read alongside our main Terms: https://retroislandny.com/policies/terms-of-service.


Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

 

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Free Shipping

We offer free Economy shipping on Domestic Orders over $80 USD.

All times and dates given for delivery of the products are given in good faith but are estimates only.

Domestic Economy Rates
All Domestic Shipments are shipped through USPS. Rates and Delivery Dates are calculated upon checkout.

International Economy Rates
All Domestic Shipments are shipped through UPS or USPS. Rates and Delivery Dates are calculated upon checkout.

For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and  deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.

WHERE DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to the following countries:

Anguilla
Antigua & Barbuda
Argentina
Australia
Austria
Bahamas
Barbados
Belgium
Belize
Bermuda
Botswana
Brazil
British Virgin Islands
Brunei
Canada
Cayman Islands
Chile
Christmas Island
Colombia
Cook Islands
Curaçao
Cyprus
Czechia
Denmark
Dominica
Finland
France
Gambia
Germany
Gibraltar
Greece
Grenada
Guernsey
Hong Kong SAR
Iceland
India
Ireland
Isle of Man
Israel
Italy
Japan
Jersey
Lesotho
Luxembourg
Malaysia
Malta
Mauritius
Mexico
Namibia
Netherlands
New Zealand
Norfolk Island
Norway
Peru
Philippines
Poland
Portugal
Qatar
Samoa
Saudi Arabia
Seychelles
Singapore
South Africa
South Korea
Spain
St. Kitts & Nevis
St. Lucia
St. Vincent & Grenadines
Sweden
Switzerland
Thailand
Tonga
Turks & Caicos Islands
U.S. Outlying Islands
United Arab Emirates
United Kingdom
Vietnam

For information about customs process:
When you receive international shipments, it's possible that you may be required to pay import taxes, fees, and customs duties (referred to as "Import Fees") by the customs office in your shipping destination. These Import Fees are determined by the customs regulations of the country where your package is being delivered. Several factors influence the calculation of Import Fees, including:

- Type and value of the product

- Shipping expenses and package weight

- The channel used for customs clearance

- Taxes imposed based on custom duty amounts

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.

ARE THERE OTHER SHIPPING RESTRICTIONS?

Orders only ship on business days, which are Monday - Friday.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.


QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://retroislandny.com/policies/refund-policy.

HOW CAN I CONTACT YOU ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by email at retroisland.info@gmail.com