Pokémon HeartGold & SoulSilver Strategy Guide - Guide Book (Japenese)

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• Pre-owned games and home video products include a 100-Day Warranty against defects.
• Pre-owned consoles and accessories include a 30-Day Warranty against defects.

If you experience any issues, contact us at support@retroislandny.com — we’ll work to troubleshoot, repair, or exchange your item. If none of those options are possible, store credit will be issued.

Returns for reasons other than defectiveness are only accepted within 10 days of purchase. No cash refunds under any circumstance. Customers are responsible for return shipping if the return is for any reason other than a defect.

For full details, please see our Return Policy.